Bob Sight Ford

"Mike Houle is great to work with. This is the 2nd vehicle I've purchased through him. The process was pretty straightforward, without a bunch of runaround or back and forth, which I really appreciate. I'll be back!"

Jennifer Sanders

"Without question our salesperson, Gene Hill, made the entire car purchase experience the most pleasant, most helpful and least pressured of any car buying experience we have ever had.  We left pleased with the entire experience and I love my Edge!"

Martha Wilkinson,Lee's Summit, MO

"Troy is the best, always there when we need help, he is awesome!  He, along with the rest of the service department, David the Salesman, and Brad are why we keep coming back!  We are on vehicle number 2 that has been bought and serviced by you guys!  I know we will buy our 3rd from you guys when we are ready!  Lets not forget Todd, he is very helpful, also.  Chad is awesome as a Service Manager, always visible and friendly.  Keep up the good work!  See you next service!!

James Thayne,Raymore, MO

"My salesman, Steve Brakeen, was thoroughly helpful, courteous, knowledgeable, and above all, personable.  And, the finance process was smooth, seemless, and professional.  From the moment I arrived until the moment I drove my new Fusion off the lot, never once did I have second thoughts or cold feet.  This is my first new Ford purchase, in fact my first Ford.  The vehicle drives like a dream, and Bob Sight Ford in Lee's Summit, Missouri is the only place I will do business going forward.  I've already told my friends and family about the wonderful products and salesmanship at Bob Sight.  Thank you for making my first Ford purchase such a pleasant experience!"

Jamie Norris,Gardner, KS

"Jim Trader and Tim Bailey were awesome.  They've always treated me like a king when I come in for service or on a trade in.  I love my new 2010 F150 and my business just purchased a 2010 Expedition."

Trans-Pro Associates,Lee's Summit, MO

"Bob Sight Ford has maintained my previous vehicle and now my Five Hundred, and I can honestly say I have always received excellent service. Not only is the service great, but all the employees are so friendly and helpful. Definitely looking forward to your new facility and the nicer waiting area."

Rose Howe

"3rd vehicle from Bob Sight!  Great dealership!"

Karen and Fred Koenig

"This is the fifth car I have purchased from Gene Hill and Bob Sight.  I think I am set for a while now, but when the time comes to get a new car, I imagine I will be back."

Joseph and Phyllis Fiedler

"I have always received great service.  I recommend Bob Sight to anyone that will listen.  I trust the service department completely.  The guys and gals are so funny and friendly."

Linda Hirsch

"We were very impressed with Mr. David Whittaker's salesmanship and professionalism.  He made the car buying process very easy, not like the usual car salesman dread.  We did not feel pressured at all.  As a matter of fact, everyone in your office was helpful.  I would definately recommend Bob Sight Ford to everyone.  Thank you and your staff."

Larry and Theresa King

"My salesperson went above and beyond to make sure that everything was up to my expectations.  I would definately recommend them for anyone looking to purchase a Ford vehicle."

Tyler B.

"Bob Sight Ford treats everyone like family.  It's the best place to buy a Ford from in the midwest!"

Steven Franta

"Dave Whittaker is top notch!  We have went to Dave for our last three new car purchases.  He is great to work with and follows through.  We tend to look at many vehicles online and Dave is always willing to fax, call, and provide information to help us make a decision.  We never feel pushed aside or forgotten about.  I do recoommend Dave to anyone I talk to that might be considering a car purchase."

Sheila and Mark Bays

"Bob Sight Ford has the most exceptional service/parts department staff ever!  :)"

Cynthia Kohlstaedt

"Bob Sight Ford is an excellent dealership.  Everyone there is extremely nice and professional.  I think that Bob Sight has a customer for life in me."

Todd Schneck

"The best car buying experience we have ever had. We will be back to buy our next Ford from Steve and Bob Sight!"

Laura and Benjamin Schaumberg

"Your staff made the purchase of our beautiful new car a great experience.  We felt like everyone went the extra mile to try to answer all our questions, and treat us like we were special.  Thank you so very much."

Tom and Cindy Fletcher

"It is obvious that you want to provide good service and you typically provide quick response times."

Dennis Sieg

"My salesperson at Bob Sight Ford, Mike Houle, is the best auto salesperson with whom I've ever worked.  (I've purchased numerous new vehicles, including Jaguars, Mercedes, Landrovers, etc.)"

Robert Strobach

"Buying my truck at Bob Sight was the easiest/best new car purchase I have ever had.  My salesman was awesome.  It took all of a 5 minute phone call to locate my truck.  It was delivered 2 days later, ready for my pick up.  Thanks again Gene and Bob Sight Ford."

Dan and Stephanie Blake

"I would like to let you know that I have purchased several vehicles from your dealership and have used Jerry Ellis for all of my purchases in the last several years.  Jerry is a down to earth person and has tremendous credibility.  When Jerry tells you he is going to do something, it is usualy completed before the phone call has ended!  I will return to your dealership in the future for future purchases.  Both of our cars are always serviced in your service center, and we are very pleased.  Thank you for your "personalized service" Jerry and Bob Sight Ford!  We will definately recommend your dealership to all of our friends and family."

William and Nancy Brown

"Gene did a very nice job working with us.  He was attentive to our needs, and we felt comfortable throughout the whole buying process.  I will definately give him first opportunity on our next purchase.  We are very happy with our vehicle.  I'd like to thank the whole team at Bob Sight!"

William and Stephanie Overbeck Jr

"Bob Sight Ford is all the good reasons I will never go back to Blue Springs Ford (Blue Springs, MO)."

Kenna and Richard Gray

"This was a great service experience.  The car was in for minor body damage and they did an excellent job.  The work is flawless and unnoticable.  There was additional damage that the adjuster poited out and got approval from my insurance company without any problems.  He also showed me pictures of the additional damage after the work was complete."

Mike Coleman

"When I first started car shopping, the experience was not a great one. Dealers were bad mouthing other dealers and putting other cars down. I came to Bob Sight, spoke with a man named Mike Houle and he will be my "CAR GUY" forever! I told him what I was looking for, he found it and a friendship began. I do like to stop in and just say hi to Mike when I can and the important thing to me is, I'm not just "someone he sold a car to". He is an excellant salesman and a very nice man. He never downgraded any other dealer or car. He and I feel the same way. If the car is good, it will speak for it's self. My car was also in a hail storm 2 years ago and the damage was over $7,800. Chris Norris, another wonderful man, took great care of my car and I know that if I need anything done, I can always count on Chris to steer me in the right direction. I have also worked with Todd in the service department recently and he was absolutely wonderful to work with as well. Would I recommend Bob Sight Ford to anyone eles? ABSOLUTLEY!!! They treat me like a queen!"

Barb Coles

"Our salesman, Gene Hill, was great to work with!  We have purchased several vehicles through him and always recommend him when we know of anyone looking to purchase a car or truck.  We also have had a very positive experience with the service department."

Donna and John McLear

"Todd in the Service Department was great at recognizing the problem and getting me scheduled for the repairs at my convenience and setting up a driver for the day!  Todd was very courtious and knowledgable." 

Joseph and Bonnie Mereghetti

"Very good customer service!  Very helpful and courteous employes."

John Howell

"I have bought more than 20 new Ford products; best service yet."

Russell Fiser

"There is a dis-reputable dealer nearby that had damaged my faith in car dealers honesty.  Thankfully, I did not give up and visited bob Sight Ford next.  They are a class act and conveniently located."

Citizens Bank of Norborne

"The sales person helped me decide which automobile would best meet my needs.  It was a very helpful experience."

Richard and Marilyn Lee

"I've bought from many Ford Dealers and Bob Sight Ford was by far superior in all aspects.  No pressure, very polite, and non-judgemental."

Jon Shumate

"I have misplaced the name of the sales gentleman that helped me receive my new car, but I would like to say I have never received as much help without it being overwhelming as he helped us.  It was a very pleasurable experience with no pressure.  Made my decision a lot easier.  We are very happy with our decision and my children love their new seating.  Thank you very much.  With this being our second Ford parked in front of our home, we have become loyal customers."

Maygen and Ryan Haze

"Thank you.  The process was much easier and smoother than I imagined."

Sarah Henderson

"We visited most all of the dealerships in KC, and in my opinion, Bob Sight Ford should be the model by which all the others could learn from.  Gene Hill was so helpful in finding the truck with the options we wanted and made for a pleasant experience, as did the rest of your team.  Pleasure doing business with you."

Roger and Brenda Yates

"My overall experience was very enjoyable, as it has always been with the staff of Bob Sight Ford.  I was especially impressed with the professionalism of Zach Sight and Dave Whittaker, as they maneuvered a tough, old, retired, company man (me) through the buying process.  I was especially impressed with Zach's response to my tough testing of his potential in the car business; he passed with the Hunt "docctorate".  Tell Tom his continuity is in good hands.  You service department is also excellent and has been for the 20 plus years I've bought and had cars serviced at the Sight family dealerships.  Jim Bragaw is one that has been especially helpful to me.  Thanks to all your fine personnel!"

Ronald and Sandra Hunt

"Bob Sight Ford is the only dealership that makes you feel like family."

Steven Franta

"Mike Houle and the rest of the staff were very friendly and welcoming.  We never felt pressured to buy and Mike was very knowledgeable and quick with answering all of our questions.  We are Bob Sight customers now.  Thanks!!"

Andy and Kaye Gray

Steve Brackeen is a wonderful salesman!  That man deserves a raise!  I will recommend Steve to all my friends and family who are interested in purchasing a Ford/Mercury.  Thanks again, Steve!!!"

Michelle Stark

"I appreciate the complete satisfaction that I have received from Bob Sight Ford.  Mike Houle, along with all the staff at Bob Sight Ford I came in contact with, were very polite and helpful in my purchase.  I have been, and will again, definately be a repeat customer.  Thanks again!!"

Adrian Reyes

I just wanted to say thank you so much to Steve for being so patient and helpful.  I basically barged in first thing in the morning and consumed all of his time until we found the car I was looking for.  He was very kind and friendly and I will definately be recommending him to other frineds and family members, just as I was referred to him by a family member.  Also, thanks to Gary for your assistance with the financing. And, by the way, I love my new Escape!  Thanks a million!"

Renne Benson

"It went better than I expected!!  Awesome!"

Teresa Caldwell

"I would like to commend Steve Brackeen on his friendliness, professionalism, and willingness to go beyond my expectations during this process.  Thank you, Steve!"

Tricia Lawrence

"Mike Grant and Mike Houle were both very helpful.  The did everything but wrap the car up and tie it with a bow.  I was amazed at how fast everything went when we decided on a price.  I think we were there for maybe 45 min total.  I've never had a deal go that fast before.  That Jeff guy needs to be in a contest or something.  Thanks for everything!"

Sara Attebury

"This is the 3rd vehicle I have bought through Steve Brackeen.  I am always happy with his service.  I have and will continue to refer him to friends and family.  I will be back many times to do service with your dealership.  Thanks for making my car buying experience great!"

Crystal and Kevin Boman

"I first bought a new car from you in 1993 and have been completely satisfied with the staff, the service, and the cars I have bought ever since.  Let me especially commend David Whittaker of the sales staff and Jim Bragaw of the service department for exceptional performance.  They represent Bob Sight Ford in the best possible way, with courtsey, concern for the customer's needs, honesty, and fairness.  I heartily recommend Bob Sight Ford to anyone who values this kind of treatment."

Ralph and Marjorie Egleston

"Gene Hill is the best.  I have worked with him on 2 new Mustang GT's and now this F150 and I am very very happy!!!  Gary Snow is also a great person to work with.  Overall we're very happy with Bob Sight Ford and will continue to refer and do busines with this dealership."

Eric Huffman

This is the third car I have purchased with Bob Sight Ford with Mike Houle as my salesman.  I come back primarily because of Mike.  He is a straight shooter, is easy to work with, and doesn't pressure me."

Rose Howe

"The new facilities are beautiful!"

Kris

"I bought our truck at Sights and have had great luck with it through the years.  I also had a Ford Van that I had serviced a lot at your site.  Everyone is nice and I liked not having to wait for days to get service.  Thanks."

Judy

"I always take my vehicle to Bob Sight Ford for service.  Everyone is always polite and keep me well informed of all concerns I may have.  Bob Sight Ford is definately the place to go for all my service needs.  Brad was especially helpful and got me in and out promptly."

Dee Johnson

"This car was purchased for business.  My wife, family, and I have purchased 3 vehicles from Bob Sight and have been satisfied each time.  That is why we have continued to return.  My wife also continues to bring her Explorer in for service and has been very satisfied."

Jim Rogers

"We asked Bob Sight for a second opinion on a brake job.  We had had a safety inspection done at Midas, the brakes failed the inspection and it seemed like the estimate Midas quoted my 23 year old daughter was excessive.  When I called Bob Sight to get a second opinion, they worked her in since she had to be at work.  The quote was $200 less for the same work.  I appreciate their willingness to accommodate my daughter's schedule both for the estimate and actually getting the work done and the fairness of the cost of the job.  They didn't try to inflate the price because my daughter was a young female as I feel was the case at Midas." 

Shirley Dimmit

"Made to feel like my little problem was very important to the service staff and they made sure I was informed about everything they were doing.  Had to leave my vehicle overnight and they made sure I had a very nice vehicle to drive.  Thanks Bob Sight Ford; what a great team!!"

Jack Chapman

"Everyone is extremely nice up at Bob Sight Ford.  They were all attentive to my automobile needs.  The new building is stellar.  The lounge is very comfortable.  The service was outstanding and everybody there went out of their way to be attentive and cooperative."

Todd Schneck

"I wasn't planning on getting another car right  now, but Gene Hill, who sold me my last car ('03 Focus), worked with me and got me a great deal I COULD NOT REFUSE - a much bigger and better vehicle for less than I was paying for the Focus!"

Sena Brewer

"The Service Department is great.  They talk to you and explain things in a way that you can understand and do not leave anything out.  No surprises.  They are hard working people and have always fixed my Expedition.  I just hope my Expedition keeps on rolling, because I just can't afford a new one at this time.  (Maybe in 2 years.)  Thanks to Troy Shatto and the rest of the Service Department team for keeping my Expedition running smoothly."

Ray Theiling

"I have already recommended Bob Sight's service to many people in the past.  I have purchased/leased 11 vehicles in 11 years from Bob Sight Ford and have been a happy customer from both sales and service since 1996."

Philip Michael

"This is a great place to buy a car.  I've bought three cars here and will continue to do so."

Michael Whit

"The Service Department representatives are extremely polite, considerate, timely, and accomodating."

AJ Gallo

"I would just like to say that your Customer Service is excellent.  Troy is the best.  He is always to helpful and explains all that is necessary in layman's terms so that I can understand and relate, too.  I, unfortunately, had to take my vehicle to Blue Springs Ford due to time restraints for an oil change and because the low tire pressure light kept coming on.  I was very disappointed in their mannerism and service.  I will not do business with them again.  I have experienced the best and the worst and I will continue to go with the best "Bob Sight Ford".  There is no comparison.  I always feel well taken care of and as a single mother of three teenagers, I feel my money is well spent.  Thank you Bob Sight Ford and Troy!!!!!  Thank you." 

Ms. Kuntze

"Employees who answered the phone were pleasant, so were the gentleman who helped check our vehicle and the gal at the cashier.  I like your new facility and seems like you folks have set up the office (drive in, check in, and payment) conveniently for all."

Judy Hill

"I have been a Ford owner for the past 16 years.  I have had service work done at 4 dealerships (3 in the KC metro area and 1 in Jefferson City).  Bob Sight is clearly the dealership that stands out above the rest in customer service.  Your service department has resolved problems I've had that the other dealerships could not.  I don't even consider letting any other service department work on my car."

H G Gretlein

"I brought my Expedition in for an oil change, tire rotation, and a front end alignment.  After the vehicle was in the service bay, I received a call from the Service Department informing me that I had 2500 miles to go before I really needed to change the oil.  I asked them to go ahead and change it since I was already there.  I greatly appreciate that display of honesty and professionalism.  I'll be back!

Doug John

"We appreciate that you are open all day on Saturdays.  It makes it easier to get our vehicles serviced without missing work during the week.  We also appreciate that the service is done on time and is done correctly.  Thank you."

Lucrecia Abrego

"This was my first time for service since you opened the new facility and it is very nice.  The service person that helped me got my truck right in and out in a very timely fasion as I had another appointment.  I truly appreciate that.  The customer service area was very accomodating and comfortable.  Thanks for being so considerate of your customer's needs."

Carolyn Wilkinson

"The service was done in a professional manner and very willing to help.  you have gained a customer next time we look for another vehicle."

Michael Saunders

"Through my years of experience with Bob Sight, I have had nothing but excellent care.  I am very appreciative of everyone at your dealership.  God bless you all!"

Kara L Patterson

"I usually don't fill out these surveys, but I just wanted to let you know that Troy from the Service Department did an exceptional job.  He provided an accurate quote, was pleasant to deal with, had my vehicle fixed in a timely matter, car washed, and provided his card for contact if there were any additional issues.  Too bad there are not more people in the auto service industry with the skills and honesty as your employee Troy.  My wife and I look forward to dealing with him in the future and will recommend other family members and freinds to him."

Ken Herriman

"The Jeep was actually in your collision area, but even with that, my son was treated very well and kept informed of cost for repair with an itemized list.  Unfortunately for him, the cost for repair was more than the insurance company thought it was worth.  Thanks for your help!"

Sharron Livingston

"I love Bob Sight Ford.  If I ever buy a new car it will be with them.  All the people I have ever dealt with have always been nothing but the nicest people!"

Colleen Jones

"Bob Sight has always been a "no problems" organization.  Especially in their Service Department."

Hulen Jenkins

"The Bob Sight Ford Dealership is a World Class Dealership that really cares about customers and provides the world class parts and service support that creates customers for life!!!  Thanks."

Gary Keene

"From the purchase of my vehicle to the scheduled servicing, my experience with all personnel at Bob Sight has been more than pleasant.  Very helpful people.  Thank you for all your help."

Carolyn Wilkinson

"Troy and the whole service staff have always met my expectations on most recent visits."

Leonard W Austin

"Blake was very knowledgeable and courteous."

Chris Stranckmeyer

"The Service Department is the best!!"

Christine Stoneking

"I initially contacted your dealership in response to an internet ad for the Harley F-150. After speaking with Mr. Hill I visited the dealership for a test drive. Then another. Then another. I was back and forth on the decision of either the GMC Truck or the Ford F150 Lariat. I really appreciated Gene's sales style, as he was not to pushy. Don't get me wrong, he tried to close the deal several times, but he game me some space for my decision. Eventually, I made my choice, chose the Ford, and couldn't be happier! Thanks for a great buying experience."

Robert Berg

"Blake did a great job of keeping me informed on the warranty info and what work was being performed.  I really appreciate all his efforts."

Sal Canjura

"As always - and I have been a customer of Sight since 1986 and this dealership since Sight purchased it - excellent service."

Hulen Jenkins

"Scott Hunter was excellent.  I've been in several times, and even though I've never not received good service, Scott was very personable and easy to talk to.  Thanks!!"

Jodi Shireman

"You guys have always been good to my wife and I when it comes to taking care of our car.  You've always matched competitors when it comes to merchandise and done an awesome job working with us.  Thank you all very much."

David W McCunniff

"The service guys are always very friendly and helpful.  I drive from Independence to Lee's Summit to have my car serviced.  It's not that there isn't a dealership on Independence, there is.  I purchased my car from Bob Sight because they were so much more professional and helpful than Metro Ford, so I use them for service."

Victoria Ibarra

"Very pleasant, no hassle."

Sandra Bledsoe

"I have always had excellent service experiences at Bob Sight Ford.  Therefore, I have nothing but good things to say about this dealership.  I have had two Crown Vics and have had such good service out of the two cars.  They have been comfortable to drive and ride in as well as being so dependable.  I would hate to have to give up my Crown Vic for a different make of car.  I can't say enough good about my Crown vic (also about my previous Crown Vic).  Thank you for such an excellent vehicle.  (and you can quote me!)" 

Norma Dell Smith

"Great dealership.  Tim Bailey was fantastic to work with.  He sold my dad a truck two weeks earlier and I was so satisfied with his follow-up and honesty that I returned to purchase mine."

Bob Tootle

"All Ford dealerships could take a lesson from Bob Sight.  I have been using their Service Department for seven years, not one complaint.  Good job!"

Charelene Geyer

"We have always done business with Bob Sight for a number of years.  We are always treated with respect and all are very friendly, take the time to say hi and talk with you."

E Waight

"Everything is completely satisfactory when I take my car for service.  I appreciate how they handle the service I needed."

Dixie Cummings

"Excellent and unbelievable buying experience."

Gary Vanriessen

"The truck I wanted was not on their lot.  Tim, my sales person, spent two different visits looking for the exact truck I wanted.  On the second visit, we found the one that was just delivered to a different dealership.  They traded a car for the truck I purchased.  It all worked out very good."

Greg Lunnon

"I have driven Ford Conversion Vans and vehicles for 20 years.  I was unable to get a big van but we stopped by Bob Sight one day, were helped by Brian Sight and it was such a wonderful experience.  The entire facility and employees are far above superior."

Ruth Henshaw

"Very helpful.  Liked salesman, low pressure yet knowledgable."

Wayne Long

"Quick and pain free."

Candice Hough

"Bob Sight's personnel, from the receptionist to the finance person, are friendly and knowledgeable and made our car buying experience pleasureable."

Walter Terry

"Great experience!  I love my new truck.  Thanks, David."

Jim Haines

"My past experience with Bob Sight Ford brought me back to purchase a truck.  As long as they continue to provide service at the level they have in the past, everything is great.  Everyone has taken time over the years to answer my questions, explain service done, etc." 

"Guy Richards

"Good experience."

Lawrence Stretz

"I have two Ford products serviced at Bob Sight's including tires.  I would and do recommend Ford products and Bob Sight's to everyone I know in the market for a vehicle."

James McClure

"Steve Brackeen was so great to work with again!  I wil never go through another salesman other than Steve.  He is so knowledgeable and wonderful to work with."

Brian Stone

"Larry was great to work with!"

Shawn Spedding

"Gene was wonderful to work with."

Connie M Eovino

"Service personnel are always very friendly - usally I've had Troy; very capable."

Larry Sikyta

"We were completely satisfied with everything.  Thanks again to our Service Advisor, Blake Badami, for taking care of our problem and Jim trader for loaning us a car."

Billie Hilver

"I like the no pressure sales tactics at your dealership.  We felt completely comfortable looking around at our own speed and convenience.  The financing was a no pressure deal, as well.  We were very happy with Gene Hill and your financing manager.  Thanks!  It's not always that way when going into a dealership :)"

Gary White

"Easy.  Found the car we wanted over the internet.  This dealership had it in the correct color, etc."

Stephen Rickert

"I had a great experience with the purchase of this vehicle."

Glen Winfield

"Very pleased with the no hassle, no heavy pressure sales technique.  Good salesman.  For the first time in my car buying experience - a pleasant, no hassle experience.  Kudos to Dave Whittaker."

Sharon Ward

"I hope Tom Sight is aware of how great an asset Chad Richwine is to his business.  Chad seems sincerely interested in making sure the customer is satisfied with their service.  His attitude and concern towards the customer is "OUTSTANDING."  Great service keeps customers and generates new ones."

David Harold

"Dave Whittaker was excellent.  You're lucky to have such a salesman with your company.  I have purchased all vehicles from Dave in the past and he is always a pleasant and knowledgeable person to deal with." 

Joseph Pink

"Steve Brackeen is very professional and knowledgeable and willing to accommodate.  He is very comfortable to work with and goes above and beyond."

Timothy Degeorge

"My salesperson, Steve Brackeen, asked me a series of questions and found out what I was interested in, what my purpose for the vehicle was, what features I was looking for in a vehicle, and matched a vehicle that satisfied all those needs.  Since I did "cash for clunkers program" he made sure I was getting the maximum benefit.  I am very safisfied with Steve and referred a friend to him who also bought a truck.  We picked them up the same day.  I believe Ford made a good decision to not accept bailout money.  I was happy with my Chevy truck but can not accept the fact GM took bailout money."

Tod Hughes

"I have no reason to go anywhere else.  Your dealership has always been very considerate and timely in their work and I truly appreciate them."

Carolyn Wilkinson

"Staff is always friendly and helpful.  Pleasure to work with."

Laurie Briscoe

"Outstanding service advisor.  Every member of the organization continually presents a professional and yet family type atmosphere.  This is an organization that can be trusted.  A great asset to the community."

Matthew Hutman

"We have bought all of our cars for almost 20 years from Dave Whittaker.  He is always courteous, well-informed, and makes us feel as if we are the most important people in the world at that moment.  I would definately recommend Bob Sight Ford, and especially Dave Whittaker."

Gerald Niedens

"Blake was extremely helpful in getting my vehicle serviced and calling Enterprise for me so I could rent a car for the day and carry on my necessary activities.  Troy stepped up in Blake's absence the following day when I picked up my vehicle, and he also was very helpful.  Both of the guys were professional and knowledgeable.  Why would I want to have my vehicle serviced anywhere else when I have such excellent service!!  Thanks much!"

Rose Howe

"Been coming to Bob Sight since 1993 when we purchased our first new car with Dave Whittaker.  We are satisfied customers!!"

James Graham

"Having my Focus taken care of at your dealership gives me a sense of peace because your work is outstanding, your customer service is great.  I appreciated the ride home while my car was repaired and a ride back the next morning when the repairs were completed as promised.  The repair was obvious...smoother ride with tires taken care of and the gear shift...shifting smoothly with the replacement.  Thank you!"

Betty Scofield

"We are so pleased with our new purchase!!  We were treated wonderful by everyone and made to feel very at ease.  We will recommend you over and over again!"

Sara Nicholson

"Randy Neely, the man who sold me my Escape, took excellent care of me, made sure everything was being taken care of and kept me up to date while I waited.  Thank you."

Joyce Anderson

"As always, great customer service.  Thanks."

Barbara J Martin

"Scott Hunter was an excellent service advisor."

Marilyn Wyatt

"Tim Bailey, our salesman, went above and beyond to assist us."

Broshel Gray

"Great body shop!!!  Outstanding customer service!!!"

Samuel Lombardo

"Great truck, great dealership."

Matt Migliazzo,Overland Park, KS

"Our salesman, Tim Bailey, went above and beyond to assist us."

Broshel Gray,Holden, MO

"This was my first service on my Escape and it was an excellent experience.  I had a water leak that was fixed a few days later when the part came in.  Both appointments were excellent and I was treated quite excellently."

Karin Erickson,Lee's Summit, MO

"Steve did a great job finding the truck we wanted in our price range."

Todd Remington,Kingsville, MO

"Outstanding salesman, amazing dealership.  Best car buying experience I have ever had!  Finally, a dealership that was professional from beginning to end."

Scott Hunter,Olathe, KS

"Bob Sight Ford is the BEST!  Wouldn't go anywhere else to buy or have our vehicles serviced."

Donna McLear,Lee's Summit, MO

"Bob Sight in Lee's Summit has been my place of doing business since I relocated to the Kansas City metro area in 1991.  I bought my first vehicle from then salesman Chuck, who later has moved on to other ventures.  But this has kept me returning for my son's truck and most importantly, all of my vehicles.  I have now owned 5 trucks through Bob Sight and would not care to venture elsewhere.  Between Sales, Services, Parts, and Repair and the we can do it attitude, this is what has won my overall business.  I know with Zach at the helm running the day-to-day operations now, he, like his father, will become successful in all customers needs and desires."

Dennis Asberry,Kansas City, MO

"Yes, there are several employees we would like to acknowledge at Bob Sight - Keith, one of your sales people, and three people in the Service Department - Scott, Troy, and Jerry.  All of these individuals are kind, patient, informative, and friendly.  They also take the time to explain things whenever we bring in our vehicles."

Jan & Tim Sumner,Lee's Summit, MO

"Service was very timely.  People were very friendly and professional.  Service Rep. told me what the cost was and what they did and did not do.  I appreciate the honesty."

Pat Bronfman,Lee's Summit, MO

"Blake was an awesome help in keeping me up to date on the progress of my Flex being fixed!  He really does have tremendous customer service!  He is a true asset to your business!  Thanks!!"

Susan Ford-Hernandez,Lee's Summit, MO

"I don't buy at any other place."

Dr. R.E. Woods, PhD Clinical Therapist (Retired),Raymore, MO

"You guys do a wonderful job in servicing your clients.  I shall awlays return, because it is "just nice" to have the experience."

Dr. Ronald E. Woods, PhD Clinical Therapist (Retired),Raymore, MO

"I did recommend you and my daughter-in-law had her car serviced.  (Lisa Winship)  Thank you for taking care of her as quick as you did."

John Zelk,Independence, MO

"Scott was very helpful and friendly...an asset to Bob Sight."

Dreyfus Froe,Kansas City, MO

"I have had my Ford/Lincoln cars/vans serviced at Bob Sight and the previous owners since 1986.  Their new service department is very well operated.  I have owned only Ford products for almost 50 years."

Roger Shipley,Lee's Summit, MO

"Chad was extremely helpful, kind, and friendly.  I appreciate all of the staff in your service department as they always put the customer first!  Thank you."

Rebecca Oshel,Raymore, MO

"My reasoning for coming back to Bob Sight Ford was my complete satisfaction with the purchase of my new truck in 2007 and the service departments care of it since then.  Everyone at Bob Sight has been very pleasant to work with and I feel I can trust them.  That means a lot to me.  Thanks to Gene Hill for being so accomodating and I feel sure I will like the new car as much as I like my truck."

Carolyn Wilkinson,Lone Jack, MO

"Top notch!"

Vincent Woska,Lee's Summit, MO

"Lee Swanson is great!  I love my new Escape.  Now we have 2 Escapes and we will never drive anything else."

James Graham,Lee's Summit, MO

"Bob Sight Ford is an excellent place to do business.  Everyone is ALWAYS courteous and helpful.  Lee Swanson made my purchase "hassel free" and enjoyable."

Henry Gretlein,Kansas City, MO

"Mr. Whittaker was very dedicated to helping Tonja and I find the right F450 to meet our needs during our time-limited visit.  Thank you, Dave."

James & Tonja,Greentop, MO

"I purchased this vehicle because of the tax credit available.  I chose Ford because they did not accept bailout money.  They could have considering everyone else got money, but chose not to.  A wise decision."

Tod Hughes,Lee's Summit, MO

"This is the third vehicle we have purchased from Bob Sight Ford.  We have been very satisfied with not only the vehicles, but the professionalism and courtesy that Gene Hill has shown to us."

Julie Evans,Independence, MO

"This is the third vehicle we have purchased from Bob Sight Ford.  We have been very satisfied with not only the vehicles, but the professionalism and courtesy that Gene Hill has shown to us."

Julie Evans,Independence, MO

"Blake, service tech, showed extreme professionalism and superior customer service skills."

Jacob Barlow,Kansas City, MO

"This was by far the best experience I have ever had purchasing an automobile!  It started with a couple of questions to Brad Frazee via internet.  Everything he said was right on and there were no surprises.  I like that you trusted me to drive by myself during the test drive.  David was respectful and nice to work with and not pressuring.  I hate that.  You have a top notch dealership.  Some I have been to take you hostage for hours until you submiss to there terms.  You got me my terms and it took minutes.  My wife and I left happy.  If you believe that.  Almost giddy.  Thank you very much and I look forward to many years of business in the future.  Also, I almost forgot.  Thanks for the service plan.  I forget the man's name in finance who helped us, but he was great and very helpful, as well.  Thank you again."

Mark & Diane Koeser,Lee's Summit, MO

"I must say, working with our Service Advisor, Blake Badami, was a great experience.  He kept me informed at all times while my truck was repaired.  He is respectful, honest, friendly, and professional.  I will ALWAYS request him whenever I need service.  THANKS, BLAKE!!!

Debbie Knold,Lee's Summit, MO

"We did not feel high pressured at all.  Danny Smith did a great job of making us feel comfortable in our decision making process.  He is an asset to the dealership."

Barry Jackson,Lee's Summit, MO

"Excellent service, as always.  Appreciate the Saturday hours, too."

Janet Crain,Lee's Summit, MO

"This is the fourth vehicle I have purchased from Bob Sight Ford.  I'll keep going back to them everytime.  Mike Houle and Jim Trader made sure I got the best price and were great through the entire process.  Bob Sight Ford is tops in my opinion."

Michael Witt,Lee's Summit, MO

"As always, it was a completely pleasant experience to work with the folks at Bob Sight Ford.  Everyone is friendly, my car is ready when promised, and they treat me with respect.  I wouldn't go anywhere else."

Debi Callahan,Lee's Summit, MO

"Our family has always trusted Bob Sight Ford.  They are very dependable and trustworthy."

Robert Putthoff,Lee's Summit, MO

"I have bought many cars in my life but this was by far the best buying experience I've ever had.  Thanks."

Mark Koeser,Lee's Summit, MO

Everyone was very courteous.  Blake was the service advisor who assisted me."

Robert & Patricia Laporte,Prarie Village, KS

"I love your service shop.  We take all 3 of our vehicles here.  I wish you worked on cars other than made by Ford.  Thanks."

James & Susan Eagan,Lee's Summit, MO

"We have had a very good experience every time we have used the service department.  We also had a very good experience when we bought the car last Feb.  Everyone we have had contact with has been very professional and courteous."

Adolf Kurle,Kansas City, MO

"As always, my experience with the guys in your service department was excellent.  Each and every one of them takes the best of care with my car.  I would not take my car anywhere else for service.  Thanks for being the BEST!!"

Rose Howe,Lee's Summit, MO

"Because of the excellent service we received at Bob Sight, my husband and I have decided we will only buy Fords and they will only be purchased at Bob Sight because of the professionalism and over-all friendliness of the staff.  This is the eighth vehicle that we have either leased or purchased from Bob Sight Ford, which says a lot for the kind of dealership they are!"

Patricia Carroll,Lee's Summit, MO

"Thanks for taking care of our cars and purchases since 1992, I think."

James Graham,Greenwood, MO

"As always, the service at Bob Sight was the BEST!  Blake Badami made certain that my vehicle was taken care of in a time element convenient to my schedule and that I was pleased with the service provided.  I would not even consider going any place else.  Thanks to the entire Service Department for always greeting me with pleasantness and a desire to make certain my vehicle is taken care of properly."

Rose Howe,Lee's Summit, MO

"Brad Frazee, Brian Sight, and the entire team at Bob Sight Ford were all top notch professionals and a pleasure to work with."

Summit custom Homes, LLC,Lee's Summit, MO

"The gentleman that helped me was extremely professional.  I communicated this to Mr. Hill, the person that sold us the Fusion.  This gentleman is a great representative for Bob Sight Ford and I welcome him back to the service department.  Really communicated well and made sure the service experience was received well."

Jim Hensiek,Lee's Summit, MO

"Have always been satisfied with this dealership."

Norman Taylor,Lee's Summit, MO

"Troy was outstanding to work with."

Ronald Wheeler,Lee's Summit, MO

"Troy did a great job."

Ronald Wheeler,Lee's Summit, MO

"It took us about a year to finally decide on a new truck.  Mike Houle was very patient and always made us feel welcome.  We test drove several different vehicles before we finally made our purchase.  Mike always bent over backwards to honor our request to test drive.  We were amazed at his depth of knowledge of all the options available on all the different vehicles.  Mike worked with my wife to help get her cell phone activated with the SYNC system and took time to explain all the different options on our new truck.  A big "Thanks" also to Jim Trader for helping us with our X Plan purchase.  We will be happy to come back to Bob Sight Ford for maintenance on our new truck and for future new vehicle purchases."

David Aldridge,Lee's Summit, MO

"For over 10 years now, Bob Sight Ford has not only taken care of my family's vehicles, but the team at this dealership has taken the time to build relationships with us.  Even though I currently live in St. Louis, I look forward to coming home to get my oil changed and being greeted by familiar faces who care about my service and my safety.  Thank you for everything!  You guys are wonderful and we love you!!"

Kara Patterson,Chesterfield, MO

"Please keep up the GREAT job!!"

Cynthia R Kohler,Kingsville, MO

"Brian Sight, Zachary Sight, Brad Frazee, and the entire Bob Sight Ford team are a pleasure to deal with and go above and beyond to make the buying experience both pleasant and gratifying.  There is no better auto dealer in Kansas City."

Summit Custom Homes, LLC,Lee's Summit, MO

"Blake and the Service Department were outstanding, even helping me with a question on my F250."

David Luff,Odessa, MO

"Thank you for taking care of our car.  It is 11 years old and still getting 19 mpg on the highway and about 16 mpg when towing the boat.  We are taking another trip to FL via New Orlears and Biloxi to Orlando and SW Florida for a little relaxation and fishing.  We couldn't do this without relying on our car.  I have always said, keep the oil/filter and air filter changed, battery in good shape, replace worn tires and brakes, do the normal maintenence and your car will last a long, long time.  Well, as long as this one is doing the job, why switch?  We have owned 3 GM cars for about 12 years, but have had ONLY 2 FORDS for over 22 years.  Our first Ford was an Escort Wagon, then we switched to an Expedition w/towing.  Nice product."

Ray Theiling,Lee's Summit, MO

"Excellent service, fair price, courteous advisors."

Allan Dancy,Lee's Summit, MO

"Our entire experience was fantastic.  Thanks so much."

Rick Wilson,Independence, MO

"Everything was great, as usual!!  Thanks."

Brad Willis,Lee's Summit, MO

"I pulled in the dealership after having my sideview mirror swiped off.  I was seen immediately, waiting time was short, and the ordered part was back on the very next morning.  I couldn't have been more pleased with the service I received.  The new facility is very nice, by the way.  The waiting room was neat and clean."

Kurt Boenker,Lee's Summit, MO

"I thought something should have been covered by the warranty I purchased.  But, by the time I left, I understood why it wasn't covered and did have alternatives to the problem.  I thought my service rep did a great job from turning a dissatisfied customer into a reasonable, I understand."

David Williams,Lee's Summit, MO

"Another great transaction.  Thank you."

Summit Custom Homes, LLC,Lee's Summit, MO

"Outstanding customer service every time...thanks!"

Barbara J Martin,Kansas City, MO

"I was pleased that the fact I had a burned out tail light was noticed and fixed."

Carl Hudson,Lee's Summit, MO

"I was treated with respect and not talked down to at all, unlike the way other dealers treat female customers.  My salesman was Keith Leedy and Zach Sight was also instrumental in closing the deal."

Beryl Griffin,Brookline, MO

"The professional manner by everyone at Bob Sight Ford was greatly appreciated after the nightmare we previously experienced with Blue Springs Ford.  The old-school car dealer games are no longer appreciated by customers in today's buying market.  Bob Sight Ford is a step above those dealerships that still subscribe to antiquated sales gimicks."

David Klepac,Harrisonville, MO

"Blake (our service representative) was very up front with me regarding the repair and wanted to make sure that I knew why they were going to do the repair and wanted to make sure that all of my questions were answered.  He is a great asset to Bob Sight Ford and should be recognized as such.  Thanks."

Kirt Dehaan,Lee's Summit, MO

"I was called on the telephone today to verify the part was still working.  Have not had that done before that I can remember."

Sharon Buchko,Blue Springs, MO

"We lost our service advisor a month or two ago.  This post ion is extremely important to someone that values professionalism and service.  Our new advisor, Jeff Steele, is a great replacement.  Trustworthy, professional, and knowledgeable.  Thanks Bob Sight once again for doing it right."

Matthew Huntman,Lee's Summit, MO

"It was a great experience.  It's nice to have a helpful, "non-pushy" dealership to deal with.  Thank you."

Georgia Green,Lee's Summit, MO

"Bill Dick was very helpful.  Thank you."

Scott Green,Lee's Summit, MO

"This is my 4th vehicle from Bob Sight Ford in the last 7 years.  There is no reason to shop anywhere else.  I would really like to thank Jim (new car sales manager) and Steve (sales rep) for everything they do.  Buying an automobile from them has always been a terrific experience."

Steven Franta,Kansas City, MO

"Bob Sight service has always been fair priced with other mechanic shops and I never feel like I'm being "taken for a ride" when the service writer says that I need something done to my vehicle."

Jason Sims,Lee's Summit, MO

"Joe & I know we will always get the best service when purchasing a new truck.  Lee & Jeff always try to help us very timely in answering any concerns we may have.  Always pleasant, helpful, concerned to see we receive what we requested."

Joe Watson,Belton, MO

"This was not the first vehicle we have purchased from Bob Sight.  We have always received excellent service from our salesman, Gene Hill, and would recommend him and your dealership to anyone!  Thank you for providing the Kansas City area with a car dealership to be proud of!"

Cheryl Osborne,Peculiar, MO

"Excellent service, very clean, neat organized, efficient, very respectful to customers."

Debbie Brunssen,Lee's Summit, MO

"Would only buy FORD!  Thanks for not taking the "government buyout!"  Thanks for sponsoring home makeover families!  We love our salesman and he goes the extra mile for us, always!"

Jeffrey McKee,Pleasant Hill, MO

"I'm very satisfied with your service team and their personal treatment.  Thanks."

Richard Ferguson,Lee's Summit, MO

"The service manager worked with me to keep a promise that he had made.  My service at the dealership has always been good and that keeps me coming back."

Anthony Lee,Kansas City, MO

"Steve Brackeen is a very good salesperson and can make it easy to buy a new Ford."

John Maddox,Lee's Summit, MO

"Tim Bailey is the most wonderful, caring, kind, considerate, knowledgeable, patient, informative, smart, funny, on-the-ball, personable, hard-working person I've ever met in my whole life!!  I would definately buy another car from him!  And, I'm going to tell all of my friends, family, and Hallmark Cards co-workers about him!!  Just a really great guy!!  I couldn't have asked for better help in buying my Ford Focus!  He made the process simple and painless.  He was quick and efficient and certainly knew what he was doing!  I can't say enough about Tim Bailey!!  He's the bomb!!  :-)

Christine Williams,Lee's Summit, MO

"We never felt pressured by anyone, which we greatly appreciated.  Our sales consultant, Tim Bailey, made us feel comfortable and didn't play any of the "salesman" games we experienced at another local dealership.  He made sure we were informed about the vehicles, the financing options, and services available and then backed off and let us have the time to consider these things and talk them over between ourselves.  At no time did we ever feel pressured from him, the sales manager, or the finance department.  Time even stayed late after closing time one night talking to us in the parking lot about the vehicles.  We really appreciated the chance he gave us to take the vehicle home on a Saturday evening to try out for the weekend.  We were looking at several different types of vehicles at several different dealerships and were treated better at Bob Sight Ford than anywhere else."

Gary Braswell,Lee's Summit, MO

"Our new F150 is the second vehicle we have bought from Bob Sight Ford and Gene Hill.  We have been Bob Sight customers for more than 15 years, going back to the store on Metcalf.  We were satisfied customers then and still are today.  The sales and service staff have always been completely professional and honest.  Our latest experience with Gene Hill was excellent.  I would recommend Gene and Bob Sight Ford with confidence and my family and friends will be well cared for."

William Reynolds,Shawnee, KS

"Thank you guys for always taking care of me!!"

Kara Patterson,Chesterfield, MO

"This is the second time I have used Bob Sight Ford for work on my vehicle (while visiting my mother in Lee's Summit).  I have been extremely satisfied.  I appreciate the dedicated service personnel and the mechanics who work on my Expedition."

Judi Debord,Omaha, NE

"David Whittaker has been tremendous through our entire buying process.  We knew we wanted to trade but couldn't make up our mind between a Flex, Edge, or the SHO, that we ended up purchasing.  He worked with us through all the numbers and made sure we got a chance to drive all three vehicles, even though it was more work for him and the Bob Sight staff.  (Even went so far as to spend his own money to wash the SHO for our test drive because the Bob Sight car wash was down.)  We have worked with David in the past and he has always been great, even in the unfortunate circumstances when the numbers just didn't work out.  His dedication to customer service is greatly appreciated and something we will not forget when looking for our next vehicle here in 22 months!"

Scott Rutherford,Kansas City, MO

"I am extremely happy with the experience of buying at Bob Sight Ford.  Mike Houle is an awesome salesperson and would come highly recommended by me.  Thanks!"

Susan Nigro,Independence, MO

"I would like to thank you for your excellent service and the most friendliest staff I have experienced in a long time.  Your motto why peole keep coming back to Bob Sight Ford is a very true statement.  Thank you again for your excellent service and satisfaction."

Francis Wichman,Shawnee, KS

"The person who was helping me was very nice and when I told him that I had to be at work a certain time, he was very considerate.  Very happy with the service."

Christy Schneider,Belton, MO

"I recently took my car to Bob Sight for repair of rear end collision damage.  I was extremely satisfied with the entire experience.  The staff was exceedingly courteous, friendly and helpful, and the work performed was flawless.  As icing on the cake, the car was detailed so well that it looked better than it ever has while I've owned it.  They even removed the remnants of the window sticker adhesive that had been there since I bought the car used over a year ago!  I would not hesitate to recommend Bob Sight for collision repair, and this experience has put Bob Sight Ford at the top of my list for when the time comes to replace my current car."

William Fletcher,Centerview, MO

"Terrific job.  Zach and the entire team made things happen.  This dealership rocks."

Mark Newton,Oak Grove, MO

"Brian Sight was very attentive to our needs and did everything he could do to get us into the right car at a good price."

Jerod Main,Oak Grove, MO

"I have been driving Fords since 1958 and doing business with Bob Sight Ford since about 1993.  There is no other place."

Barbara Sisco,Kansas City, MO

"Bringing my wife's Chrysler PT Cruiser for service says it all.  Another great job by Chad and his crew--Thank you!!"

David Harold,Lee's Summit, MO

"I made the switch to Bob Sight to work with Jim Trader and Tim Bailey.  I appreciate their service and the fact that they know that time is very important to me and they expedited everything to get me into a new truck.  Although my time was limited, they were both very thorough with the process making sure I was aware of all the details."

Lawrence Vickers Jr,Lee's Summit, MO

"Great attitude and service as usual."

Doug John,Lee's Summit, MO

"I am 49 years old and have never owned a Ford.  I have three Chevrolet trucks.  You got my business because your company did not need the bailout.  I traded in my Chevy SSR for a Ford F150 XLT.  I love the room inside the cab."

Jerry Coleman,Cedar Grove, TN

"Jeff Steele went way above and beyond the scope of duty to make me happy.  I really appreciated his extra effort."

Joyce Anderson,Lee's Summit, MO

"Very professional, very trustworthy.  And, those are absolute key to earning my business."

Matthew Hutman,Lee's Summit, MO

"I sincerely appreciate all of your staff in the service department; they are professional, courteous, and friendly."

David Oshel,Raymore, MO

"This is the second auto we've purchased from Steve and wouldn't think of going to anyone else.  Thanks again, Steve."

John & Jan Ross,Roach, MO

"Thank you, as usual, for everything!  I don't know how I'd ever go to anyone else!  Love you guys!  ;D

Kara Patterson,Chesterfield, MO

"I always receive "OUTSTANDING" service from Chad and his crew.  They have a real concern for pleasing the customer."

David Harold,Lee's Summit, MO

"Blake was great to work with."

Robert Jusseaume,Lee's Summit, MO

"Blake was great!  He understood that I needed to have my Shelby stay inside the service department overnight!  I appreciate everything he did!"

Robert Jusseaume,Lee's Summit, MO

"Chris, the manager of the collision repair shop, is awesome.  He made sure everything was completed and promised and it was done sooner that originally planned."

Edward Brill,Lee's Summit, MO

"As always, Chad and his crew assisted me by phone while "broke down" at the side of the road with a faulty air-flow sensor.  After being towed in, my problem was diagnosed and repaired in a timely fashion.  It's obvious to me that they are dedicated to providing outstanding service to all customers.  GREAT JOB GUYS!!!!"

David Harold,Lee's Summit, MO

"My husband and I just purchased a 2010 Ford Flex from Bob Sight.  This is the second car we have bought from Bob Sight.  The first one being a 2008 Ford Escape almost 3 years ago.  Our salesman for both cars was David Whittaker.  We just wanted to let you now how happy we are with our experience.  We bring our cars back to Bob Sight for maintenance and Troy is always very helpful.  Troy and David treat you like you are a friend instead of a customer.  That is why we tell everyone who will listen how happy we are with Bob Sight."

Jim & Kristie Thayne,Raymore, MO

"As always, very good service."

Jack Lemanowicz,Lee's Summit, MO

"Troy Shatto took great care of my truck, had it in the shop immediately, diagnosed it quickly and got it back to me within the time promised.  GREAT JOB."

Kerry Dehaan,Grain Valley, MO

"Troy does an excellent job for your customer service department."

Jack Lemanowicz,Lee's Summit, MO

"Ther service I received was excellent.  Your dealership has always done a super job - I know my business is important to you so we continue to give you our repeat business!"

Lisa Corson,Pleasant Hill, MO

"I waited less than the time they had quoted me on my service.  As I was waiting, I was very comfortable in the waiting area.  Everyone was very welcoming and pleasant."

Beverly Harmony,Blue Springs, MO

"What an amazing experience, from the greeting, to the follow-up calls with detailed information and recommendations, to the service counter, to the escort out the door.  The entire team at Bob Sight made us feel as if they really cared about our experience and what was in our best interest.  It is never easy parting with over a thousand dollars for something that you can not see, but because of the way we were treated, we don't feel as if were taken advantage of."

Beau Groceman,Lee's Summit, MO

"Thanks!  Bob Sight Ford is always professional and seems to go that extra step to make our service experience a positive one.  Guess that's why I've bought three new cars at Bob Sight since 2003 and will keep coming back."

Jason Thompson,Lee's Summit, MO

"I only buy at Bob Sight Ford!!"

Glenn Foreman,Lee's Summit, MO

"Thanks for taking care of my wife's experience with getting repairs done on our vehicle."

Glenn Foreman,Lee's Summit, MO

"Your guys are all great!  I have complete confidence that they will do the job right the first time."

Bert Corbett,Lee's Summit, MO

"Troy is awesome, so is Todd.  Everyone in your service department is great!  You guys have always done all our service.  My wife and I appreciate you going that extra mile!  Keep up the good work!"

James Thayne,Raymore, MO

"I had a leaking radiator and a quick turn around was important.  I make a living in that van and you guys got it done a day early!  Thanks again!"

Dennis Tschirhart,Lee's Summit, MO

"I have purchased my last 5 vehicles from Bob Sight Ford and looked around this time, but came back to Bob Sight in Lee's Summit because of the great service and attention.  You have made it so easy.  I let you know what I wanted, you called back, had a couple of vehicles for me to look, I chose, test drove, financed, and drove away in a new vehicle.  Wow, how easy and accommodating.  It was greatly appreciated, and as a single woman, you never looked down or talked down at me or treated me as inferior, which I have experienced in the past.  Thank you."

Gayle Pryor,Pleasant Hill, MO

"Just another great experience with your sales staff!"

David Martin,Lee's Summit, MO

"Excellent service and patience with me and my decision making.  Thank you."

Zach Stokes,Pleasant Hill, MO

"Professional and helpful as always."

Patricia McFarland,Lee's Summit, MO - 9/10/2010

"I have bought 5 vehicles in the past 15 years from Bob Sight.  I have recommended it to everyone I know.  I would NEVER go anywhere else.  All people in the service department are nothing less than wonderful.  I love Gene in new car sales.  Everyone is polite, courteous, professional, and just plain great!  They all should get kudos!"

Michael Schnepf,Lone Jack, MO - 9/8/2010

"I worked with Jeff Saturday morning on getting my truck ready for an out of town trip and he was most helpful.  Please let him know his efforts were appreciated.  Thanks again."

Dan Iseman,Greenwood, MO - 9/13/10

"The work was done very quickly.  Thank you!"

Joe Zezulak,Lee's Summit, MO - 9/16/10

"Patrick Fase did a great job.  Everytime I go to Bob Sight, all the folks there make me feel like all my vehicle problems are important to them.  I live very close to Bob Allen Ford but would rather purchase and get my new vehicles serviced at Bob Sight.  Thanks!"

KC Utility Pckg Inc,Overland Park, KS - 9/27/10

"I have bought at least 4 or 5 vehicles at Bob Sight Ford.  Bob Sight is the only place I would use for routine maintenance (I would say repair, but I've never needed anything other than scheduled maintenance).  I have referred several people there.  This is the only dealership I trust.  Everyone from the sales department to the service are friendly, courteous, and professional.  I think Eugene Hill is the best sales person in the world!!"

Michael Schnepf,Lone Jack, MO - 9/24/10

"The overall whole experience was great.  The team found the exact car I wanted and worked with me to purchase the Fusion.  They assisted me with finance and had the car ready for me to pick up.  It was a great experience.  I am enjoying my new car."

Katherine Buckingham,Raymore, MO - 9/24/10

"One of the most pleasant car buying experiences I've ever had!  Thank you."

Ron Greninger,Lee's Summit, MO - 10/1/10

"Recall on transmission - fast - communication, good and prompt.  Easy.  Well done."

Gary Lane,Lee's Summit, MO - 10/9/10

"Great job.  I trust you all with my car.  Thanks!"

Molly Snow,Lee's Summit, MO - 10/14/10

"I just purchased my 9th vehicle from Bob Sight Ford.  As always, the sales experience was wonderful.  The key ingredient to that great experience is Gene Hill.  I enjoy working with Gene, he's very knowledgeable about the cars and trucks and tells you what he thinks.  There is never any pressure or gimmicks.  His relaxed calm demeanor makes me and my wife feel comfortable discussing the price and options with him.  Gene is a gem and is a great representative for Bob Sight Ford."

Dan Ryan,Lee's Summit, MO - 10/14/10

"Thank you so much for helping me make a wonderful decision in car choices!!!  I haven't regretted this in the least bit and the service is awesome!!!"

Rosa Adams-Bussard,Lee's Summit, MO - 10/19/10

"Everyone is extremely friendly and the work was completed before they said it would be."

Linda K Johnson,Pleasant Hill, MO - 10/18/10

"Appreciated the manner in which your people listened, offered solutions without any pressure statements, then did the work and exceeded my expectations.  Well done."

Edwin Terry,Lee's Summit, MO - 10/19/20

"The people at Bob Sight are outstanding, from the service department to sales staff.  You do not feel like another number.  Instead you feel like a neighbor.  Your store helps to make this community a better place.  Go FORD!!"

Matthew Hutman,Lee's Summit, MO - 10/19/10

"I am very impressed with the cleanliness of the service bays and the attentiveness of the service writers.  I have recommended Bob Sight Ford to several people.  The 2010 Edge is the fourth vehicle I have purchased from Bob Sight."

Ted Melton,Lee's Summit, MO - 10/26/10

"I thought Tim took his time and answered all of the questions we had.  He explained the difference between all-wheel, 4-wheel, and front-wheel drive vehicles.  He explained every step of the way what he was going to do next and never kept us guessing.  We were in somewhat of a hurry because of a televised football game, but he did his best to get the deal completed in a timely manner.  I appreciate an individual like Tim, always being upfront.  I would highly recommend your dealership."

Charles Buehler,Lee's Summit, MO - 11/01/10

"Service personnel were extremely helpful and very professional.  Keep up the good work."

Walter Leslie,Lee's Summit, MO - 11/08/10

"Have always received good service at Bob Sight.  Enjoy Gene's Corner Report."

Ralph & Jeanette Vangoethem,Lee's Summit, MO - 11/08/10

"This is our second Ford purchase this year and our second experience with your salesperson, Gene Hill.  I can say, without exception, that he is the example of what a salesperson should be.  He is never pushy but determined in his quest to find the perfect vehicle to meet your wishes.  He had to do quite a search to find our Fusion, but he worked until he found just the right one with the equipment we requested.  We would recommend him to any of our friends looking for a new Ford."

Barry & Martha Wilkinson,Lee's Summit, MO - 11/10/10

"You guys are awesome as usual!  Can't say enough great things about you guys!  We always see Troy, but he was dispatching, so he got us in touch with Bill.  Bill was great and very helpful!  Of course Troy and the Service Manager Chad are always helpful.  I guess I ought to include Todd, but we all know how Todd is!  LOL  He was great, too.  (Just kidding Todd.  You know I could not resist.)  Keep up the great work!  We will be back!  I even talked up how wonderful you guys are to a fellow Ford owner and he might just buy a Ford Flex!"

James Thayne,Raymore, MO - 11/09/10

"Last week I actually purchased new tires for my 2007 Edge at your dealership.  I've never bought tires at a dealership before but the whole experience was so good, 4 days later I brought my Dodge truck in to shop for tires for it.  Although I didn't purchase those tires YET, I will in the near future and rest assured, I will purchase them at your dealership.  I couldn't be happier with the service provided and the entire process of my recent tire purchase.  The last time I had that good a selection and prices was a tire store in California called "Mark C. Bloom".  That was over 20 years ago for a 1983 Thunderbird and I still remember the name of the business and their service.  Good service is your best advertisement.  Congrats and best wishes on your continued success."

Carol Hull,Lee's Summit, MO - 11/24/10

"When I came to the dealership, I was really just coming to check out the new Fords.  Tim Bailey came out on the lot and approached us as we were looking at the Escape.  He answered a few questions that we had about the Edge and the Escape, then he left us alone to look...AND that is why I stayed!  I appreciated that there was no pressure!  When we expressed interest in test driving the Edge, he arranged for us to take a hassle free test drive.  Tim was very patient, courteous, and knowledgeable; he easily answered all our questions.  I have only had the car a week and I have already told several people to go to Bob Sight and ask for Tim."

Corinne Bosley,Kansas City, MO - 11/29/10

"Steve B. was great in helping me order the vehicle I could afford and delivering it within the time specified.  Thank you."

Carey Clabaugh,Kansas City, MO - 12/01/10

"I came back to Bob Sight because Gene Hill is a gentleman/salesman.  I started there because I didn't think I would be forced to go anywhere else.  Thank you."

Mario & Deborah Marron,Lee's Summit, MO - 12/06/10

"I have dealt with Bob Sight Ford for a number of years and would do so again if need be."

Barbara Hisey,Lee's Summit, MO - 12/06/10

"David Whittaker was my sales consutlant and he was absolutely outstanding.  I will be going back to him and your dealership for all my car buying needs.  I will also be telling my family and friends about the wonderful experience I had at Bob Sight Ford.  Thank you for everything."

Aaron Nash,Albuquerque, NM - 12/02/10

"Steve Brackeen is a GREAT person, let alone a GREAT salesman.  He has been with Bob Sight Ford forever, and I appreciate his patience, sweetness, willingness to help, ability & knowledge of FORD vehicles AND services.  We usually HATE the finance office & paperwork.  Jeff was VERY nice & polite!  Thank you BOB SIGHT FORD for allowing us to have a great experience with our truck purchase!

Richard & Brigette Brungardt,Lee's Summit, MO - 12/10/10

"I brought my wife's Taurus X in to have the heating element fixed in the passenger seat (the driver one crapped out last season - but that is a quality gripe for a different department for Ford).  The part was in stock and repaired quickly.  A second problem with the car (a noise somewhere in the rear of the vehicle) wasn't pinpointed due to the tech not being able to replicate the noise on a test drive, (but another date will be scheduled to explore it further).  However, the impressive part of my visit - outstanding part, really - was Blake taking me out to the car and showing me that one of the techs might have accidentally scratched the interior door panel while fixing the seat, apologizing, and offering to make it right at MY convenience.  I most likely would have discovered the scratch on my own.  I am, self admittedly, a bit vain when it comes to my cars.  (Cars, by the way, I pruchased at Bob Sight.)  But it's my hard earned money that paid for those Fords, so I think some vanity/pride is allowed.  But, regardless of whether or not I would have linked it to your maintenance work, or dismissed it as one of my kid's carelessness, Blake pointed it out.  And, I can only assume he knew about it because the automotive tech pointed it out to him to begin with.  Your team in the Service Department could have:  1) said nothing and done nothing, 2) said nothing and try to half ass cover it up, or 3) admit to it and still offer a half assed solution to fixing it.  What they did was own up to it, and offer to fix it properly - to MY satisfaction.  Honesty is costing your dealership part of a new door panel.  (That is true.)  A cost that your team voluntarily ate when they pointed out the damage.  But...it is also that same honesty (and responsibility to actions) that will EARN my business next time around.  Furthermore, that same honesty also stands to reward the Bob Sight Service Department with referrals from my word-of-mouth.  (Honesty, it turns out, just isn't the right thing to give a customer, it is also a good business decision - that may make you money down the road.)  Go figure.  I can't tell you what a 180 the Service Department has done over the last year or two; I used to be one of your most disgruntled customers.  Being a customer with the Service Department here isn't about getting whay you want, "the customer is always right", or having you ass kissed.  No, it is simply about expecting/receiving honesty, quality work from all the department's employees, and having them treat my vehicles the way they would their own.  And, over the last two years, that is what I have received time and time again.  As long as you continue to have guys like Blake, Troy, and Chris working for your department, and as long as your techs continue to do quality work with quality values/standards, I will keep coming back.  Thanks."

Michael Ditamore,Lee's Summit, MO - 12/17/10

"My salesman, David Whittaker, was absolutely outstanding.  He didn't play games and I felt that he cared about me and the car buying experience that I had.  I can not speak highly enough about the wonderful job that he did and would recommend him to anyone looking for a car.  Even after the sale I have called him several times with questions and he always takes the time to help me."

Aaron Nash,Albuquerque, NM - 11/29/10

"My salesman, Mike Houle, was just excellent.  He made me feel like a valued customer.  Thanks Mike."

Terry Briscoe,Lee's Summit, MO - 10/25/10

"There are so many autos to choose from but only one person can make a difference.  Ford makes a good car, no doubt, and we own a Ford Taurus and my wife loves the car.  I went back to see your salesman Gene Hill because he was the difference.  No pressure, just honest and helpful.  If my children lived close by and needed a car, new or used, I would start with Gene Hill at Bob Sight Ford.  Thanks."

Mario Marron,Lee's Summit, MO - 12/02/10

"We will continue to use Bob Sight Ford for all of our automobile needs.  The repair shop has always done a great job.  Our salesman is Steve Brakeen and we adore him.  He always remembers us when we come in.  He is so very kind and understanding.  He listens to our needs and looks for what is best for us."

Rachel Stevens,Lee's Summit, MO - 01/01/2011

"Brad Frazee, Jim Trader, and David Whittaker were all very helpful and flexible during the purchase and delivery of my new truck.  It was a crazy week with schedules and illnesses in my family, but everyone at Bob Sight worked around my schedule.  Pleasant experience and I really enjoy the new truck.  I am hopeful that the future visits for service will result in the same experiences."

Jim Newman,Lee's Summit, MO - 01/03/2011

"I would highly recommend Tim Bailey for his outstanding courtesy."

Allen Hartley,Raytown, MO - 01/03/2011

"Great dealership.  Keep up the GREAT work."

Trena Wilson,Lee's Summit, MO - 01/04/2011

"The service at Bob Sight has always been outstanding.  We wouldn't take our vehicles anywhere else."

John Ross,Roach, MO - 01/06/11

"Keep up the good work!"

Robert Ruff,Raymore, MO - 01/06/11

"Troy, in your Service Department, is such a good employee.  He should be given an award from Bob Sight Ford."

Lorene Wiseman,Independence, MO - 01/06/11

"To date, I have always gotten fast, exceptional service.  Keep up the good work!"

Katherine Baisch,Lee's Summit, MO - 01/11/11

"I appreciate the friendly but low-key approach of our salesperson, Dave.  And, the Service Department was prompt and courteous."

Paula Picerno,Lee's Summit, MO - 01/20/2011

"As a single woman, I worry about taking my car in for repairs having no idea what might be wrong with it.  I never worry at Bob Sight.  If I ask for something it doesn't need, your service guys tell me I don't need it and check the car out to see what it does need.  That is peace of mind for me.  I was asked why I take my car to Lee's Summit when I live in Independence and I explained it's because I trust your Service Department.  This time I thought I needed rear brakes, tires, and an alignment.  Turns out my tires just needed to be balanced.  You could have just done what I thought it needed and made quite a bit more money, but you didn't.  You did tell me I needed a coolant flush, fuel filter, and air filter, which I didn't know I needed.  This is why I come to Bob Sight and will buy my next care there, also."

Victoria Ibarra,Independence, MO - 01/21/2011

"Always appreciate the great work your team does and the personal attention you provide.  Keep up the great work!"

Richard Ferguson,Lee's Summit, MO - 01/22/11

"Gene Hill is a good man and a good salesman.  You should be proud to have such an individual in your employment."

Robert Norris,Raytown, MO - 01/29/11

"You have always been very efficient in taking care of my vehicle needs and I appreciate your company."

Carolyn Wilkinson,Lone Jack, MO - 01/28/11

"We are lifetime Ford owners.  Bob Sight is the best dealership we have done business with and will continue to do business with them.  Great dealership!!  Happy camper!!"

Barbara Eckart,Kansas City, MO - 02/09/11

"We have bought all of our vehicles from Bob Sight Ford for almost 20 years.  The reason we keep coming back is two words:  DAVE WHITTAKER.  He always knows what we need or want in a vehicle and finds just the right one for us.  He knows when we come in to your dealership we are not shopping, but will leave in a new car or truck."

Gerald Niedens,Nevada, MO - 02/16/11

"Patrick was particularly gracious and accommodating. His service was outstanding and made it a pleasure to bring my vehicle to Bob Sight.  I'll make a habit of it from now on."

John Eller,Lee's Summit, MO - 03/02/11

"The Service Department at Bob Sight Ford has always given me excellent service and this time was no different.  The staff is respectful and gives me the information that I need in a timely manner."

Michael Simpson,Lee's Summit, MO - 03-09-2011

"All repairs were explained very well, on a level that I could understand.  Thanks for the expert attention on this matter."

Rick Bass,Lee's Summit, MO - 03/08/2011

"Our Focus was in for collision repair.  They did a great job with working with the insurance company, car rental, and completing the work in a timely manor.  The car was returned to us in great shape and was thoroughly cleaned before it was delivered."

Edgar Herriman,Lee's Summit, MO - 03/11/11

"I would like to say that I was treated professionally from my very first conversation on the phone with Paul in parts and Patrick in service.  It can be very intimidating as a woman to get auto service and I felt like they were giving me the advice they would have given their own wives.  Bob Sight Ford also matched the cheaper price on tires that I found online without a hitch.  When I showed up for my scheduled appt time, they were able to drive me to a nearby shopping area to get some errands done.  They finished my care 1 hour early and came back to pick me up!!!  What a fantastic service dept.  I can't forget to say that they washed and wiped down my car!!!  With such excellent service, I will be going back for life!!!"

Amy Clark,Kansas City, MO - 03-14-11

"Your service department continues to provide curteous quality service I can trust.  That's why I take my Ford and non-Ford vehicles to your shop.  Keep up the good work!"

Mike Kloiber,Lee's Summit, MO - 03/18/11

"I enjoyed the service provided by the sharp and friendly Service Advisor who handled my service."

American Family Insurance,Madison, WI - 03/17/11

"Everyone was very nice, explained things well, and did the correct service work."

Tom Reynolds,Lee's Summit, MO - 03/21/11

"To put it quite simply, I love Bob Sight Ford.  The service team is absolutely the best!  I have referred people there to buy a car or for repair.  My husband (who has a Dodge Ram) even takes his truck in for routine service.  Awesome."

Michael Schnepf,Lone Jack, MO - 03/21/11

"Everyone at the dealership was very nice and helpful, from my service advisor Patrick to Linda, the receptionist.  Will definitely return for service needs and new car needs."

Rick Washer,Grain Valley, MO - 03/26/11

"Patrick and the other members of the staff were very friendly and courteous.  The waiting room and restroom were clean and the coffee was excellent!"

Emmy Mullins,Lee's Summit, MO - 03/26/11

"I have dealt with Bill Dick several times when my vehicle needed service.  He is very professional and seems to be dedicated to the best customer service.  Thank you!"

Doug Vermillion,Lee's Summit, MO - 04/09/11

"I had researched the car I wanted and put several inquiries to other dealers, including the one where my vehicles are routinely serviced.  One never bothered to respond and the other sent an email response that indicated to me they did not even take the time to review what kind of car and what options I wanted.  However, Bob Sight Ford and Steve Brackeen responded within minutes of my original request and Steve had already began searching for the vehicle that met my needs.  I actually ended up buying a more expensive car with more options that I had planned because of his great customer service and his willingness to address all my concerns and questions.  So, thanks again for car number 3!  Now, if you only had a location north of the river!"

Dania Bruner,Northmoor, MO - 04/01/11

"I was very impressed with the professional customer service provided by the service representatives both when I called and when I met them in person.  I dealt with Patrick.  He did a great job."

Brent Nasca,Lee's Summit, MO - 04/18/11

"I drive by a few dealerships before coming to yours, but you can't beat the service that you get from Bob Sight.  Thanks for always taking care of our family!  You're the best!  Thanks again!"

Jeromie Farnsworth,Independence, MO - 04/18/11

"David Whittaker has been a great help and salesperson!"

Nancy Stewart,Lee's Summit, MO - 04/22/11

"I appreciate the way your dealership handled the insurance problems.  I have never had to deal with a car being totaled and having to buy a car in such a hurry.  You people handled that aspect extremely well.  Thank you."

George R Wisniewski,Odessa, MO - 04/25/11

"Done quickly and done right!!  Thank you."

Cliff Theobald,Lee's Summit, MO - 04/25/11

"Lee Swanson was an outstanding consultant.  I arrived unsure of what I really wanted.  He asked some good questions and ultimately recommended a vehicle I wouldn't have thought of, but now absolutely love.  It's perfect.  He is a great listener; he recognized needs I didn't even know I had.  Thoughout the process, he was always very quick to follow up with me, he was very kind and patient and extremely knowledgeable.  As a single female, I have historically found the car buying process intimidating, but this experience was extremely different.  The gentleman in finance was also terrific to work with.  The entire transaction was outstanding.  I am definitely telling everyone about your dealership and about Lee."

Amy Mendenhall,Greenwood, MO - 05/06/11

"We used USAA to help purchase our car and it put us in touch with Bob Sight.  I was very pleased with the service we received.  I have already referred friends there."

Stacey Webb,Warransburg, MO - 05/20/11

"Yes, Keith Leedy the salesman I dealt with through this whole process presented with very professional courtesy and immediately put me at ease.  He made the experience of buying my new car a calm experience.  I had never been in the dealership before, so it was a very great experience for me and I will tell my friends.  Please, again let Mr. Leedy know how very much I appreciated his help.  All other associates that I dealt with there were very courteous, as well.  I love my new Fusion!!!"

Carolyn R Seabough,Lee's Summit, MO - 05/27/11

"I appreciate the cleanliness of your shop.  It looks organized and under control.  It's actually a confidence builder.  Your shop employees are very fortunate to work in such a clean, air conditioned location."

David Hinkley,Lee's Summit, MO - 06/15/11

"We are very appreciative of Chris, the Manager at the Collision Center.  He was very helpful, friendly, and professional.  Great job!"

Cristy Schneider,Belton, MO - 06/15/11

"Actually, the Escape was in and out earlier than what I was initially told.  Service was great and the staff was very accommodating, especially Wes Myers (the Service Advisor)."

Rosa Adams-Bussard,Lee's Summit, MO - 06/23/11

"Shawn and Chris did an excellent job in keeping me informed on the status of my truck.  My truck did have additional repairs required from the original estimate, and they were very careful to keep me informed of the type and scope of those repairs and timing for completion.  You are lucky to have people that demonstrate that level of professionalism."

Mark Smith,Kansas City, MO - 07/29/11

"When I first started to look for a new truck, Gene Hill approached me and discussed your inventory.  I knew very little about Ford trucks and indicated that I was just gathering information.  He was not aggressive, but rather stated if I had any questions, he was available just about every day.  I returned several times regarding what type of truck I should get and options.  Each time, he answered my questions and provided good advice.  I visited another dealership looking for a specific color vehicle and was bombarded by regular calls wanting to sell me a vehicle.  Ultimately, I came back to Gene and purchased what I believe is a vehicle best suited for me.  Upon delivery, he explained all of the features and again stated if I had any questions to get back with him.  What an incredible salesperson!"

Conrad Lamb,Lee's Summit, MO - 07/29/11

"We are very pleased with the total customer service we received.  We have worked with your Service Department for more than 10 years and it has always been a good experience.  The sales experience has been superior, as well.  "There is a reason people keep coming back."  We now know why, as well.  Thank you to everyone who made the delivery of this vehicle possible and in such a short time.

Jeanne Adams,Lee's Summit, MO - 08/01/11

"I always bring my vehicles to Bob Sight Ford because they do an excellent job, let me know in advance what needs to be done with the cost up front.  Bob Sight is one of the only places I truly trust to be honest and perform the job correctly.  Thank you!"

Jackie Manker,Raymore, MO - 08/01/11

"This is the 4th vehicle we have bought from Dave Whittaker and we will continue to come to him to purchase any other Fords in the future.  He always treats us with respect and goes above and beyond to see that we are happy with our purchase.  We have and will continue to recommend him to our family and friends who are looking to purchase a new vehicle."

John H Conrad,Lee's Summit, MO - 11/11/2011

"Blake did a great job taking care of my service.  I ordered tires and he had them ready for my appointment."

David Lobsinger,Lee's Summit, MO - 11/10/2011