Our family of collision parts specialist have one of the most important parts in the collision center. They are responsible for all the parts ordering. From ordering initial parts on scheduled repairs to ordering all the supplemental parts. As well as tracking all the parts after they have been ordered. Once the parts order arrives, we will inspect the parts with the delivery driver to be sure they are damage free. Then we code all of the invoices and enter them all into our management systems. After that we will pull the cart and begin our mirror matching process. After the car gets disassembled all the parts that need replaced are hanging on the cart. This makes it very visual for our parts specialist. We compare the new part to the damaged part to be sure that the part is the correct part we are needing. This is such a big part of our process because wrong parts (just like missed damage) cause us the most delays. After that there should be no parts left hanging on the cart, and the cart as well as the car will then be put into process for repairs.

Our parts specialist is also responsible for overseeing most of the sublet work that we deal with. Arranging pickups and delivery of things like alignments and wheel repairs.

They also oversee our materials. Keeping a big collision center rolling is no easy task. Ordering of all our paint and supplies plus keeping everything organized is an amazing feat by itself. Our material room set-up is a real sight to see!

Things that parts specialist deals with:

• Price matching
• Chooses the best parts available
• Research OEM documentation
• Hardest working dept.
• Controls materials needed for repairs
• Parts sourcing. Find the best quality parts possible.
• Has to price match after market prices to new OEM parts.
• Quality control check for used parts
• We always recommend OEM parts
• Invoicing and coding our internal invoices